first off, the king suite's fireplace didn't work at all, despite paying extra for it. then, the pool was downright filthy, with hair and who-knows-what floating around. i almost thought of giving a complimentary review but i just couldn't, such tragedy deserves no accolades.

The hotel staff were incredibly courteous, making our stay feel welcoming and comfortable.

The pool area was quite dirty, with visible hair and oils floating on the surface.

Check-in delayed due to room readiness.

A Home Away from Home!

Our stay in the one-bedroom king suite felt like visiting family! The caring staff, especially Frank, truly make the experience special. The cozy fireplace added warmth, and the spacious suite was perfect for relaxing. Don't miss the breakfast lounge. it’s bright and inviting!

In my wife’s opinion, the pool area could use more towels.

We enjoyed the spacious one-bedroom suite with a well-equipped kitchen and a fantastic free breakfast.

The indoor pool was a bit colder than we'd hoped for, making it challenging for the kids to enjoy.

The hot tub was too hot while the carpet in our suite was fraying.

I recently stayed for two nights and was so impressed with the exceptionally clean King Suite, which was just the right size for my family of four. We really enjoyed the solid breakfast options, especially the well-prepared items that made mornings easy, but the noisy dog in the hall was a bit of a nuisance. Overall, I would definitely come back again!

It was just a reliable pick for a short stint in Cheektowaga with great value for the money. Enjoyed the solid breakfast options, especially the variety of well-prepared items. Make sure to get to breakfast early to avoid the coffee wait.

great amenities but a few messy details

I loved the facility. it was beautifully designed and super inviting. The huge selection at breakfast made for a delicious start to my day. the breakfast room's decor with soothing colors created a warm atmosphere for enjoying meals. The staff were incredibly friendly and attentive, ensuring we had a pleasant experience throughout our stay.

However, I was disappointed with the cleanliness of the pool area. it could use a thorough cleaning.

I truly appreciated the beautifully decorated breakfast room, featuring soothing colors and natural light, which created a warm and inviting atmosphere. It was a lovely spot to enjoy meals with plenty of seating options for comfort.

More varied breakfast options would be appreciated.